![]() (At Spanish service stations, “gasoil” means diesel.) But for months, Enterprise insisted that he pay up - until he contacted our advocacy team for help. It’s easy to see how his mistake could have happened. Rubin’s story highlights one of the many pitfalls of renting a car. The car rental company’s insurance doesn’t cover misfueling a car. The next day, while he and his family toured Granada’s historic Alhambra palace complex, Enterprise phoned Rubin with some bad news: He’d have to pay 1,500 euros for repairs. The minivan, it turns out, only took diesel fuel. Because when Rubin filled the tank with what he thought was gasoline a few days later, the engine sputtered to a stop. Something must have gotten lost in translation. How do I contact someone higher up at a car rental company?.What about moving violations on my rental car?.Can I ask for an independent review of the repair bill?.I think the claim I’ve received from the car rental agency is a scam.What are some strategies for disputing a claim?.The bad news: You damaged your rental car.How do I dispute a damage claim on my car rental?. ![]() What should I do when I return my vehicle?.What about other types of damage, like the kind caused by weather or wear and tear?.It’s impossible to over-photograph or videotape your rental car.Should I take a picture of my rental car?. ![]()
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